Support Team Lead SSC
Wolt
Location: Tbilisi, Georgia, United States
Employment type: full time
Support Team Lead at Wolt in Tbilisi, Georgia. **What you'll do** - Handle Customer, Restaurant and Courier Partner Support. - Lead by example and manage the team to raise service standards. - Participate in shift scheduling to ensure optimal team operations. - Act as a sparring partner to help colleagues grow. **What they're looking for** - Experienced customer experience professional with leadership skills. - Independent, customer-oriented with excellent interpersonal skills. - Strong passion for strategy and using insights to deliver service. - Ability to take ownership and support the team beyond the obvious. **Details** - Location: Tbilisi, Georgia - Type: Full-time
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