Support Team Lead

Support Team Lead at Wolt in Budapest, Hungary **What you'll do** - Recruit, mentor, and manage a customer-facing support team - Provide feedback and conduct performance reviews to ensure KPI achievement - Lead by example in customer interactions and set service targets - Run team engagement initiatives like feedback sessions and workshops - Analyze data and translate insights into improvement actions **What they're looking for** - Previous experience leading a customer-facing team - Strong communication skills in Hungarian and English - Analytical mindset with ability to turn data into actionable steps - Passion for mentoring and helping others grow - Ability to multitask in a fast-paced environment **Details** - Location: Budapest, Hungary - Type: Not specified - Salary: null