Sr. Manager, Customer Success
FourKites
Location: Chicago, IL or Remote, USA, United States
**Sr. Manager, Customer Success at FourKites in Chicago, IL or Remote, USA** **What you'll do** - Lead and develop a team of Customer Success Managers - Build relationships with customer executives and strategic accounts - Partner with Customer Enablement to advance CS Playbooks - Provide coaching and feedback to CSMs on day-to-day execution **What they're looking for** - Customer obsessed people leader - Experience with Net Revenue Retention and Customer Satisfaction metrics - Ability to lead, develop, and inspire a team that scales with growth **Details** - Location: Chicago, IL or Remote, USA - Type: Not specified - Salary: Not specified