Product Support - Intern

**Product Support Intern at FourKites in Chennai, India** **What you'll do** - First point of contact for customers to research, troubleshoot, and resolve product issues - Track issue progress and provide regular updates until incidents are resolved - Interface with Development, QA, and Consulting Services to resolve customer issues - Contribute to AI-driven initiatives to improve support workflows **What they're looking for** - Curious, self-learner mindset with excellent problem-solving skills - Strong verbal and written communication abilities - Detail-oriented with ability to multitask and work independently - Ability to work under pressure and handle escalated situations diplomatically **Details** - Location: Chennai, India - Type: Not specified - Salary: Not specified