New Partner Experience Team Lead - Belgium Market (12 months FTC) - Dutch Speaking
Deliveroo
Location: Manchester - Main Office, United Kingdom
New Partner Experience Team Lead - Belgium Market at Deliveroo in Manchester. **What you'll do** - Manage a team of New Partner Experience Agents to onboard restaurants in Belgium. - Coach the team to develop skills and oversee behaviour and attendance. - Report on performance and implement action plans to drive improved results. - Develop and refine onboarding processes to ensure restaurants are set up for success. **What they're looking for** - Fluent in English and Dutch/Flemish. - 2+ years of management experience. - Experience in account management or customer service is desirable. - Ability to work to targets with a proactive attitude. **Details** - Location: Manchester - Main Office, United Kingdom - Type: FullTime (12 months FTC) - Remote: Hybrid