Mass Account Management Executive

**Mass Account Management Executive at Wolt in Berlin, Germany** **What you'll do** - Control and optimize operational health and performance of a large restaurant portfolio - Monitor and improve key KPIs like availability, activity rate, rejection rate, and churn - Design and implement initiatives to increase usage of promotions, deals, and ads - Ensure high data quality and reliable reporting - Support campaign rollouts and scale best practices across the portfolio - Collaborate closely with cross-functional teams **What they're looking for** - 1-2 years of work experience in operations, commercial, or support roles - Excellent German and English skills in writing and speaking - Proficient in Excel/Google Sheets and CRM systems - Strong sense of responsibility, structured work approach, and high attention to detail - Analytical thinking and motivation to continuously improve processes **Details** - Location: Berlin, Germany - Type: Not specified - Salary: null