IT Support Engineer - Enterprise AI
HelloFresh
Location: Manila, Manila, Philippines, Germany
**IT Support Engineer - Enterprise AI** at HelloFresh in Manila, Philippines **What you'll do** - Own support queue for Claude Enterprise and Gemini and Slack AI - First point of contact for connector and data-source approval requests - Support rollout of Enterprise AI Marketplace and help users discover, configure, and troubleshoot - Build and maintain internal AI support knowledge base **What they're looking for** - 2-4 years in IT support or technical helpdesk role - Working familiarity with Claude, Gemini, Rovo, or Slack AI - Comfortable explaining technical concepts to non-technical users - Strong ticket hygiene and ability to work independently **Details** - Location: Manila, Philippines - Type: Not specified - Salary: Not specified
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