IT ServiceDesk Specialist (They/She/He)

**IT ServiceDesk Specialist (They/She/He) at Delivery Hero in Barcelona, Spain** **What you'll do** - Provide timely and effective support for all IT systems - Resolve Layer 1 and 2 level incidents and service requests - Develop and maintain documentation and procedures - Administer and operate different IT tools and systems **What they're looking for** - Degree in Computer Science or relevant experience - 3+ years of experience in IT ServiceDesk - Experience supporting Windows and MacOSX environments - Experience with SaaS tools and Atlassian's JIRA Service Desk - Strong problem-solving and communication skills **Details** - Location: Barcelona, Spain - Type: Full-time - Salary: null