Duty Manager Passenger Services
dnata
Location: Schiphol, Nederland
**Duty Manager Passenger Services** **What you'll do** - Lead Supervisors, Senior Agents, and operational teams - Coordinate daily operations around check-in, boarding, gates, arrivals, and transfers - Ensure safe, efficient, and service-oriented operations - Monitor operational performance and adjust as needed - Make operational decisions during disruptions and delays - Maintain contact with airlines and operational partners - Identify improvement opportunities and initiate process improvements - Coach, develop, and motivate employees and managers - Conduct selection, performance, and disciplinary meetings - Promote collaboration, ownership, and safety culture **Details** - Location: Schiphol, Nederland - Type: fulltime_fixed_term - Salary: null
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