Customer Service Representative

Customer Service Representative role at Gousto in Belfast, United Kingdom. **What you'll do** - Interact with customers to provide information in response to inquiries about products and services - Confer with customers by telephone or in person to provide information or obtain details of complaints - Keep records of customer interactions or transactions, recording details of inquiries or complaints - Resolve customers' service or billing complaints by performing activities such as exchanging merchandise or refunding money **What they're looking for** - Knowledge of principles and processes for providing customer and personal services - Knowledge of the structure and content of the English language - Knowledge of administrative and clerical procedures and systems such as word processing and managing files - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software **Details** - Location: Belfast, United Kingdom - Type: Full-time