Customer Service Agent (Italian Speaking) - Inbound B2B

**Customer Service Agent (Italian Speaking) - Inbound B2B at Deliveroo in Manchester** **What you'll do** - Own complex partner resolutions: Handling inbound calls from Merchants - Champion the Merchant experience: Ensure every interaction is detail-oriented - Help Merchants succeed by promoting value add initiatives **What they're looking for** - Proven ability to work independently and manage a high-volume workload - Strong solution-based mindset with organized approach to problem-solving - Exceptional communication skills: Fluent in Italian and English - Commercial mindset with ability to improve commercial return for Merchants **Details** - Location: Manchester - Main Office - Type: FullTime - Salary: null