Customer Care Specialist (German) - PART-TIME 20hrs/week
Rohlik Group
Location: Prague, Czech Republic, Germany (Remote)
**Customer Care Specialist (German) at Rohlik Group in Prague, Czech Republic, Germany** **What you'll do** - Communicate with customers via email, phone, and chat (inbound and outbound) - Resolve requests like delivery changes, item modifications, and contact updates - Handle customer issues including late orders, delivery problems, and complaints - Coordinate with couriers and other teams to ensure successful deliveries **What they're looking for** - Experience in customer service or customer-facing roles - Advanced German language skills (written and spoken) - English OR Czech/Slovak language skills (written and spoken) - Strong communication skills and stress resilience **Details** - Location: Prague, Czech Republic, Germany (Hybrid after onboarding) - Type: FullTime - Salary: null
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