Bilingual Customer Experience Specialist (Spanish)
Instacart
Location: United States - Remote, Canada (Remote)
Bilingual Customer Experience Specialist at Instacart (Remote) **What you'll do** - Handle live customer contacts (phone, chat, email) with clear, empathetic support - Navigate complex workflows using established tools and policies - Resolve edge cases by following procedures and escalating when needed - Provide seamless service throughout various shifts including evenings and weekends **What they're looking for** - Bilingual communication skills - Ability to work flexible schedules including evenings, weekends, and holidays - Critical thinking and problem-solving abilities - Experience in customer support or related field **Details** - Location: United States (Remote), Canada - Type: Not specified - Salary: Not specified
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