Assistant Manager - CX & Ops
Swiggy
Location: Bengaluru, in, United States
**Assistant Manager - CX & Ops** bei Swiggy in Bengaluru, in **What you'll do** - Lead and coach a team of Crew Captains for trip planning and coordination - Ensure end-to-end trip delivery for premium users - Unblock team members, chase confirmations, and rebalance workloads - Identify and improve breakdowns in standard operating procedures **What they're looking for** - Background in travel (OTA, agency, DMC, or premium concierge) - Strong ops mindset with bias for action and high ownership - Ability to get things done without waiting for perfect clarity - Experience with planning trips and understanding on-ground issues **Details** - Location: Bengaluru, in - Type: Full-time - Salary: null
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