Second Line Support Agent (f/m/x)

HelloFresh

Standort: Amsterdam, North Holland, Netherlands, Germany

Second Line Support Agent (f/m/x) at HelloFresh in Amsterdam, Netherlands **What you'll do** - Handle escalated customer cases and food safety incidents - Respond to customers on social media platforms - Manage HelloFresh's presence on review platforms - Determine appropriate compensation for customers **What they're looking for** - Native Dutch speaker - Experience in customer-facing role with complaint handling - Strong written communication skills - Ability to manage multiple cases and channels **Details** - Location: Amsterdam, North Holland, Netherlands - Type: Part-time (24-32 hours/week) - Salary: Not specified

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