Customer Care Specialist
Rohlik Group
Standort: Prague, Czech Republic, Germany (Remote)
Anstellungsart: temporary
**Customer Care Specialist at Rohlik Group (Prague, Czech Republic, Germany)** **What you'll do** - Communicate with customers via email, phone, and chat (inbound and outbound) - Resolve delivery changes, address updates, item modifications, and contact information changes - Help customers with delayed orders, delivery issues, and complaints - Coordinate with couriers to ensure successful and timely deliveries **What they're looking for** - Experience in customer service or customer-oriented role preferred - Excellent Czech language skills required - Strong communication skills and customer-focused approach - Stress tolerance and ability to handle conflict situations calmly - Willingness to work shifts including weekends **Details** - Location: Prague, Czech Republic, Germany - Type: Temporary - Salary: Not specified
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